Privacy Policy
This policy explains how GoBrandOnline collects, uses, and protects personal data in accordance with the EU General Data Protection Regulation (GDPR) and Act No. 110/2019 Coll. (Czech Personal Data Processing Act).
1. Who We Are (Data Controller)
GoBrandOnline
IČO: [add your company registration number]
Prague, Czech Republic
Email: hello@gobrandonline.com
Phone: +420 730 626 688
2. Data We Collect
2.1 Contact Form
When you submit the contact form on our website we collect:
- Name — to address you personally
- Email address — to respond to your enquiry
- Phone number (optional) — if you choose to provide it
- Message content — your enquiry text
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) — responding to business enquiries you initiated.
2.2 Analytics (Google Analytics)
If you consent to analytics cookies, we use Google Analytics 4 to collect anonymised information about how visitors use our website, including pages viewed, time on site, and approximate geographic region. No personally identifiable information is included in analytics data.
Legal basis: Consent (Art. 6(1)(a) GDPR) — we only load Google Analytics after you explicitly accept analytics cookies.
2.3 Cookies
See our Cookie Policy for full details of each cookie used.
3. How We Use Your Data
- To respond to your enquiry and communicate about potential or ongoing projects
- To provide the services you have contracted us for
- To send project-related updates and invoices
- To improve our website and understand visitor behaviour (analytics only with consent)
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. How Long We Keep Your Data
| Data type | Retention period | Reason |
|---|---|---|
| Contact form submissions | 3 years from last contact | Legitimate interest in potential future business relationship |
| Client project data & invoices | 10 years | Czech accounting and tax law obligation |
| Analytics data | 26 months (Google Analytics default) | Trend analysis and site improvement |
5. Your Rights
Under GDPR you have the following rights regarding your personal data:
- Right of access — request a copy of the data we hold about you
- Right to rectification — ask us to correct inaccurate data
- Right to erasure ("right to be forgotten") — ask us to delete your data where there is no legal obligation to keep it
- Right to data portability — receive your data in a machine-readable format
- Right to object — object to processing based on legitimate interest
- Right to withdraw consent — withdraw analytics consent at any time via our cookie banner
To exercise any of these rights, email us at hello@gobrandonline.com. We will respond within 30 days. You also have the right to lodge a complaint with the Czech data protection authority (ÚOOÚ).
6. Third-Party Processors
| Processor | Purpose | Location |
|---|---|---|
| Google LLC (Analytics) | Website analytics (consent only) | USA (EU SCCs in place) |
| Hostinger International Ltd. | Web hosting & email | Lithuania / EU |
7. Data Security
We use HTTPS (TLS encryption) for all data transmission. Contact form submissions are transmitted over encrypted connections. Access to client data is restricted to authorised team members only.
8. Cookies
We use cookies for analytics purposes (with your consent) and for essential site functionality. Full details are in our Cookie Policy.
9. Changes to This Policy
We may update this privacy policy from time to time. The "Last updated" date at the top of this page will always reflect the most recent version. Significant changes will be highlighted on our website.
10. Contact
For any privacy-related questions or to exercise your rights, contact us at:
hello@gobrandonline.com